Studying the Impact of Workplace Gossip on Employees' Attitudes and Performance in the Egyptian Hotels

Document Type : Original Article

Authors

1 Researcher, Faculty of Tourism and Hotels, Luxor University, Egypt

2 Faculty of Tourism and Hotels, Luxor University, Egypt

Abstract

At work, gossip is a common occurrence. Almost every employee finds themselves making, hearing, or otherwise participating in evaluative comments about someone who isn't in the conversation. This research aims to identify the impact of gossip in the workplace on the attitudes and performance of workers in Egyptian hotels in five stars hotels in Luxor and Aswan. This research is a descriptive analytical research that includes collecting and analyzing data based on the distribution of survey forms to employees’ workers of department of hotels sample of the study. The valid questionnaires for analysis were 349. The Statistical Package for the Social Sciences (SPSS) version 22.0 is used to analyze the valid forms. Research findings highlighted that the results of the respondents showed that there are gossip in the workplace and there is a positive correlation between gossip in the workplace and the behavior of workers and between gossip in the workplace and the performance of workers. The research also recommends building trust. Building an environment of trust is one of the most important things you can do to create a positive work environment.

Keywords

International Journal of Tourism and Hospitality Management
Volume 5, Issue 1
June 2022
Pages 341-367

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