The Effect of Social Responsibility Practices on the Egyptian Hotels’ Performance

Authors

1 Researcher, Faculty of Tourism and Hotels, Luxor University, Egypt

2 Faculty of Tourism and Hotels, Luxor University, Egypt

3 Faculty of Tourism and Hotels, Minia University, Egypt

Abstract

Corporate social responsibility (CSR) can be defined as context-specific organizational actions and policies that consider stakeholders’ expectations and the triple bottom line of economic, social, and environmental performance. Therefore, this research will focus on exploring the effect of social responsibility practices on the Egyptian hotels’ performance. A five-point Likert scale was used to test the attitude of the participators toward research variables. Participators shared in this survey are hotel managers in the governorates of Luxor and Aswan (38 managers). The research found that hotels in Luxor and Aswan exploit renewable energy in a productive process compatible with the environment; hotels in Luxor and Aswan reduce their consumption of natural resources and communicate with their customers about their environmental practices. The research also recommended to rely on renewable energy that are not harmful to the environment and society and to reduce hotel consumption of green resources.

Keywords