Assessing the Suitability of Egyptian Travel Agencies' Web Content for People with ‎Disabilities

Authors

Faculty of Tourism and Hotels, Luxor University, Egypt

Abstract

People with disabilities as people who suffer from experience conditions that 
limit their physical and mental abilities, World Wide Web has a special 
significance towards disabled people for making them independent by 
facilitating abundant information. web content acts as an able-bodied 
neighbor for people with disabilities (PwDs) because it facilitates access to 
information and service that are difficult to obtain due to circumstances 
related to disability. Moreover, accessible infrastructure is also important 
for tourists with disabilities. This research aims to assess the suitability of 
Egyptian Travel Agencies' Web content for people with disabilities. To 
achieve objectives of this research the quantitative approach was used via 
a. questionnaire. It is conducted on a random sample of (393) tourism expert 
including Travel Agencies managers, Egyptian General Authority for 
Tourism Promotion experts, Ministry of Tourism and Antiquities experts and 
Professors of colleges of tourism and hotels. The results indicate that there 
is no web content available for people with disabilities on Egyptian Travel 
agencies’ websites and there is a very important feasibility of the advantages 
of having suitable web content of Egyptian travel agencies websites for 
people with disabilities. The study recommended that Egyptian travel 
agencies must create web content for people with disabilities on their 
websites and travel agencies must provide tourism programs on their 
websites for people with disabilities and the ministry of tourism should 
Provide financial and technical support to Egyptian travel agencies to use 
the necessary technologies for developing web content within their websites.

Keywords

International Journal of Tourism and Hospitality Management
Volume 7, Issue 2
December 2024
Pages 141-162

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